In the time that has elapsed since the launch of PlayStation 5, various errors have not stopped appearing that interrupt and ruin the gaming experience.
One of the best known is CE-112839-4. There is a lot of confusion among users about it, so today we are going to explain in detail what it really is and how you can fix it yourself.
What happens on the PS5 console when error CE-112839-4 occurs?
Basically, error CE-112839-4 is a sign that your PlayStation 5 is having trouble connecting to PlayStation Network. That is, you cannot access the data on the platform.
Now, the connection problem could be due to many, many different factors for each user. However, there are two more common causes:
- Problems with the internet: this is, as one can suppose, the most frequent cause of all. Sometimes the cable or the wifi itself can fail and it's hard to notice.
- Game Server Error: This problem has more to do with the video game than with your teams. Sometimes the servers it is hosted on experience some communication errors with the PlayStation network and this prevents you from logging into your account.
In short, this error occurs only in terms of connectivity. This does not mean that there are damaged parts or components inside the equipment.
What is the most effective way to remove error CE-112839-4 from PS5?
Although the CE-112839-4 error is very annoying, it is not a difficult thing to fix. That is why we offer you four different options here. Go try them all until one works for you.
Check if you can log in
The first thing you need to try is to check if you can log into your PlayStation Network account. This is done automatically when the console is turned on. In case this fails, you need to proceed as follows:
- Go to the main screen.
- Choose the option " Users and accounts ".
- Now click on "Account" and then on "Login".
That should be enough. If you see that this works, it means that the original problem was simply a platform connection error.
Restart the console
Another solution you can try is to restart your PlayStation 5. Believe it or not, this method worked for most users.
Perhaps the reason for the success is that PlayStation network problems rarely last long. They usually repair themselves within minutes. For this reason, when you shut down or restart your computer, the error disappears.
What you should keep in mind is that if you choose to turn off the PS5, it's convenient not to turn it on instantly. Leave it like this for about 6 minutes. After that you can turn it on and see if the error is fixed.
Move closer to the router
You can also try bringing the modem or router to your PlayStation 5, in case you haven't connected it via cable, but via Wi-Fi.
What happens is that the connection deteriorates the further the console is from the router. In this case, perhaps the distance between the two is the cause of this annoying error.
Restart the modem
In case the above methods fail, there is still the option to restart the modem. It's not the most used option, but it can definitely give you good results.
It is important that after reboot wait 10-15 seconds before trying to connect to PlayStation Network again. After this time, you can try without any problem. Hopefully the CE-112839-4 bug has now disappeared.
How can you access PlayStation support and maintenance to correct the error?
Assuming that none of what we saw in the previous section works, all that remains is to contact PlayStation customer service directly. To do this, follow these steps:
- Go to the official website of the brand.
- In the horizontal menu locate “Assistance” and click on it.
- You choose " Quick ”Between the two options that appear and you will find the contact information.
