PlayStation has a wide range of perks and benefits for its users, through its own online service platform. This allows them to access games with other users in real time, as well as private entertainment services; as in the case of the PlayStation Now service.
However, PlayStation consoles usually do suffer from several code errors in their interface ; preventing the user from enjoying the entertainment it offers. This is the case with the console error code CE-113524-6, which is one of the most common; as well as fortunately one of the easiest to solve.
What causes error CE-113524-6 to appear on your PS5?
This error code is displayed in case of maintenance on the connection platform PlayStation. However, in other scenarios, the console connection problem may be caused by the console itself; that is to say that it is an error in the configuration of the connection of the PlayStation 5.
What is the easiest way to remove this error from your PlayStation 5?
The solution you should apply will depend on the cause of the error code on your console. Usually, if it comes to maintenance on the connection pad on PS5; This will be solved by itself over a certain period of time. But, in case this has happened and you don't have a satisfactory answer, you can try the following options:
Restart your console
Turning off your PlayStation 5 can clear the console's cached data; to this is added a possible code error that could interfere with the connection of the console with the platform. After turning off the console, wait a few minutes before turning it back on and checking the connection.
In the meantime, you can take advantage of the restart the modem or WiFi router, depending on the connection you have. This may correct the connection problem if it originated from the Internet source.
Check the status of PlayStation Network services
Before checking the status of the console services; You have to check the current status that keeps your PS5's connection with the network. To do this, in the main menu of your console, you will have to enter the 'Settings' section ; then, among the available options, you must select the 'Network' box.
Now if the status shown by this panel indicates that the console is connected to the network ; then you can proceed to check the PlayStation Network status. In case your console does not maintain a connection to the network, you will need to establish a connection first. If, on the other hand, your console has been suspended from accessing the PlayStation Network, you can evaluate it in this section.
To check the status of your console on PlayStation Network, you need to select the option "View the status of PlayStation Network" ; in the 'Network' panel options menu. By selecting this option, the console will automatically perform a connection status analysis to the PlayStation platform.
Change the automatic WiFi band to 5 gigahertz
If you have a 5G network and it is not the one connected to the PlayStation 5 console, you need to change it; to rule out the error code CE-113524-6 on your console it is not caused by a bandwidth problem. As some new models of PlayStation 5 consoles work better when connected to this type of connection.
To perform this configuration, you need to go to the "Settings" section of your console and check the "Network" box. When you enter the corresponding menu, you need to go to the “Settings” option and then select the section "Configure Internet Connection". There, from the available connection options, select the one corresponding to the 5G network.
Configure DNS services
Changing the DNS data of your connection could be the key to resolving the CE-113524-6 error on your PS5 console. To do this, you need to go to the 'Network' section in your console's 'Settings' menu; then enter the 'Network settings' box and select the option 'Configure internet connection'.
When you are in this section, you need to select the network your console is connected to; in the panel displayed on the left of the window e select the 'Advanced settings' option. In the menu that appears, you must select the section identified as 'DNS Settings'; then change the setting to 'Manual'.
Next, you will need to change the default values for 'Primary DNS' and 'Secondary DNS' shown in the menu. For the 'primary DNS' it is necessary to assign the value of: 8.4.4.8; and to the 'secondary DNS' the values of: 8.8.8.8. To apply these changes, select the 'OK' option in the lower right corner of the window; Additionally, you will need to restart your PlayStation 5 console to formalize the process.
In case the expected result is not obtained through the DNS configuration; You will then need to access PlayStation support. For get in touch with i server of the platform.
Connect your PS5 to the internet using an Ethernet cable
This option is quite efficient in case your WiFi router is unable to emit a 5G signal; as well as when the signal it emits is very weak. Establish a wired connection between the modem and your console will facilitate the transfer of data with the PlayStation Network platform; which would resolve the error code displayed by the console interface.
Restart and bring the modem closer
To restart the connection between the console and the WiFi Internet source, you need to access the 'Settings' section in the 'Network' panel; this within the options available in the "Settings" menu of your PS5. Once there, you need to locate the “Connect to the Internet” option, then deactivate and reactivate the box.
After that, you can restart the WiFi modem your console is connected to; to correct any possible error in the frequency of the signal it emits. In case it is not possible to change your console's wireless connection to the Internet for a wired one; Make sure that the WiFi router is as close as possible to the PlayStation 5 console. So that the network signal is strengthened.
TCP port press (80, 443, 3478, 3479, 3480) and UDP (3478, 3479,49152 ～ 65535)
The doors are responsible for data transfer flows correctly between the console and the Internet source; so if these doors are closed, they can cause the error code in the PlayStation 5 interface.
To configure the opening of the TPC and UDP ports, it is necessary enter the NAT configuration window of the router. Note that the process to access this configuration will depend on the router model; but usually found in the section that refers to 'Advanced Settings'.
When you will be able to access this configuration window, you will need to enter the IP address connected to yours PlayStation 5 console. There, you will need to open the necessary ports:
- For an associated IP connection on the Internet, TPC: 80, 443, 3478, 3479, 3480
- For an associated IP connection with no network connection, UDP: 3478, 3479.49152 ～ 65535
In case you can't access the router's NAT configuration tab, you can request a technical assistance job.
